Jottacloud Public incident

Authentication platform instability

Major Resolved View vendor source →

Jottacloud Public experienced a major incident on November 7, 2023 affecting Authentication platform, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 10:17 AM UTC
Resolved
Nov 07, 2023, 10:33 AM UTC
Duration
16m
Detected by Pingoru
Nov 07, 2023, 10:17 AM UTC

Affected components

Authentication platform

Update timeline

  1. identified Nov 07, 2023, 10:17 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 07, 2023, 10:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 07, 2023, 10:33 AM UTC

    This incident has been resolved.