Network problems after software upgrade
Timeline · 1 update
- resolved Oct 28, 2025, 02:12 PM UTC
We experienced unstability in our network after performing software upgrades
Jottacloud Public Outage History
Jottacloud Public is up right nowJottacloud Public had 6 outages in the last 2 years totaling 8h 18m of downtime — averaging 0.2 incidents per month.
There were 6 Jottacloud Public outages since September 26, 2024 totaling 8h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
Network hiccup
Affected: WebsitesDesktop applicationAPIAuthentication platform
Timeline · 2 updates
- identified Aug 25, 2025, 11:36 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 25, 2025, 03:13 PM UTC
This incident has been resolved.
Issues with 2FA over SMS outside nordic countries
Affected: Authentication platform
Timeline · 2 updates
- identified Apr 25, 2025, 04:03 PM UTC
We currently experience issues with sending out 2FA SMS to countries outside of the Nordics. We are working to resolve the issue as fast as possible. Should you be affected and not be able to log in please try again later or reach out to our support for options. We apologize for the inconvenience.
- resolved Apr 25, 2025, 07:37 PM UTC
2FA SMS delivery should now be in operation for all countries. If you experience any issues, please contact our support.
Photo albums are unavailable on web
Affected: Websites
Timeline · 3 updates
- investigating Dec 05, 2024, 09:18 AM UTC
We are currently investigating this issue.
- identified Dec 05, 2024, 09:32 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 05, 2024, 09:54 AM UTC
This incident has been resolved.
Login not working
Timeline · 1 update
- resolved Nov 08, 2024, 05:51 PM UTC
Login not working. A bug caused the login page to malfunction, and thus the login page did not work. The bug was discovered and fixed.
Database failure
Affected: WebsitesDesktop applicationAPIAuthentication platform
Timeline · 3 updates
- investigating Sep 26, 2024, 08:39 AM UTC
We are currently investigating this issue.
- monitoring Sep 26, 2024, 08:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 26, 2024, 09:10 AM UTC
This incident has been resolved.