JotForm incident

HIPAA - Downtime

Critical Resolved View vendor source →

JotForm experienced a critical incident on April 22, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2021, 12:53 PM UTC
Resolved
Apr 22, 2021, 11:30 AM UTC
Duration
—
Detected by Pingoru
Apr 22, 2021, 12:53 PM UTC

Update timeline

  1. resolved Apr 22, 2021, 12:53 PM UTC

    Error in application layer caused excessive amount of load over database layer. Because of this, JotForm Hipaa users experienced downtime. Issue is fixed.