Jostle AP incident

Login difficulties

Critical Resolved View vendor source →

Jostle AP experienced a critical incident on April 19, 2024 affecting Login status, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2024, 03:16 PM UTC
Resolved
Apr 19, 2024, 06:41 PM UTC
Duration
3h 25m
Detected by Pingoru
Apr 19, 2024, 03:16 PM UTC

Affected components

Login status

Update timeline

  1. investigating Apr 19, 2024, 03:16 PM UTC

    We are experiencing an issue with the Login button preventing some users from logging in. For now, the workaround is to use the incognito/private mode on the browser or clear cookies and cache. We are investigating.

  2. resolved Apr 19, 2024, 06:41 PM UTC

    The issue has been identified and resolved.