Jostle AP incident

Jostle software update

Major Resolved View vendor source →

Jostle AP experienced a major incident on August 21, 2025, lasting 16h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 12:39 AM UTC
Resolved
Aug 21, 2025, 05:08 PM UTC
Duration
16h 29m
Detected by Pingoru
Aug 21, 2025, 12:39 AM UTC

Update timeline

  1. scheduled Aug 21, 2025, 12:39 AM UTC

    The software update (hermione-mn) for ap is planned for between 02:30:00 and 03:30:00. Logged in users will experience a full refresh but should remain logged in. Any actual outage is expected to be less than 5 minutes. For more information see Release Notes (for major releases)

  2. scheduled Aug 21, 2025, 03:30 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Aug 21, 2025, 04:30 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Aug 21, 2025, 05:08 PM UTC

    SW has been successfully deployed