Joan incident

Temporary Performance Issues

Major Resolved View vendor source →

Joan experienced a major incident on June 2, 2026, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 07:05 AM UTC
Resolved
Jun 02, 2026, 08:12 AM UTC
Duration
1h 6m
Detected by Pingoru
Jun 02, 2026, 07:05 AM UTC

Update timeline

  1. investigating Jun 02, 2026, 07:05 AM UTC

    Dear Customers, We are sorry to let you know, we are currently experiencing temporary performance issues with our cloud server. Our technical team is actively investigating the issue and working on resolving that as soon as possible. Thank you for your patience and understanding.

  2. resolved Jun 02, 2026, 08:12 AM UTC

    We've now resolved the incident. Thanks for your patience.