Jira Software experienced a minor incident on October 22, 2025 affecting Automation for Jira, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 22, 2025, 06:20 AM UTC
We understand that our customers are experiencing delay in execution of Automation rules. While our team is investigating further on this, it looks like a follow-on effect of the recent AWS outage. We continue to investigate further on this and we shall keep you informed of the progress every hour if not sooner.
- identified Oct 22, 2025, 06:34 AM UTC
Atlassian team has identified the cause of the issue that led to delay in execution of Automation rules. This is a follow-on effect of the recent AWS outage. We shall keep you informed of the progress every hour, if not sooner.
- resolved Oct 22, 2025, 06:47 AM UTC
Our teams have identified and fixed the root cause of the issue that caused delay in executing Automation rules. This was caused due to scaling issues following on from the recent AWS outage. This issue is marked as resolved.