Jira Software incident

Groups are not clickable from Groups Page in Atlassian Administration

Minor Resolved View vendor source →
Started
Feb 18, 2026, 10:57 AM UTC
Resolved
Feb 18, 2026, 11:30 AM UTC
Duration
32m
Detected by Pingoru
Feb 18, 2026, 10:57 AM UTC

Affected components

Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira

Update timeline

  1. investigating Feb 18, 2026, 10:57 AM UTC

    Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com. We are currently investigating the problem. Next update will be shared in 60 mins or sooner.

  2. monitoring Feb 18, 2026, 11:28 AM UTC

    We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress.

  3. resolved Feb 18, 2026, 11:30 AM UTC

    We have implemented the fix and the group page in the Admin Hub is now functioning as expected.

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