Jira Software incident

Groups are not clickable from Groups Page in Atlassian Administration

Minor Resolved View vendor source →

Jira Software experienced a minor incident on February 18, 2026 affecting Viewing content and Create and edit and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 10:57 AM UTC
Resolved
Feb 18, 2026, 11:30 AM UTC
Duration
32m
Detected by Pingoru
Feb 18, 2026, 10:57 AM UTC

Affected components

Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignup

Update timeline

  1. investigating Feb 18, 2026, 10:57 AM UTC

    Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com. We are currently investigating the problem. Next update will be shared in 60 mins or sooner.

  2. monitoring Feb 18, 2026, 11:28 AM UTC

    We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress.

  3. resolved Feb 18, 2026, 11:30 AM UTC

    We have implemented the fix and the group page in the Admin Hub is now functioning as expected.