Jira Software incident
Jira users unable to log time while on business board
Jira Software experienced a major incident on May 6, 2026 affecting Create and edit, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 03:18 AM UTC
We are investigating reports of users unable to log time while on business board. Our engineering teams are actively investigating and working to resolve the issue. We will provide more updates in next 1 hour.
- identified May 06, 2026, 04:16 AM UTC
Our engineering teams have identified the cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report.
- resolved May 06, 2026, 06:39 AM UTC
The issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers.
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