Jira Align incident

RDS outage affecting the production database

Critical Resolved View vendor source →

Jira Align experienced a critical incident on May 22, 2025 affecting Pod 47, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 12:25 AM UTC
Resolved
May 22, 2025, 01:37 AM UTC
Duration
1h 11m
Detected by Pingoru
May 22, 2025, 12:25 AM UTC

Affected components

Pod 47

Update timeline

  1. identified May 22, 2025, 12:25 AM UTC

    RDS is currently experiencing an issue that has caused an outage in the production environment. AWS is investigating. In the meantime w will perform a database restore.

  2. monitoring May 22, 2025, 01:12 AM UTC

    The database has been restored. We are monitoring the site to ensure there are no further connectivity issues. We have confirmed no data was lost during this outage.

  3. resolved May 22, 2025, 01:37 AM UTC

    This incident has been resolved.