Jira Align incident

DNS issues with Jira Align

Critical Resolved View vendor source →

Jira Align experienced a critical incident on July 17, 2020 affecting Pod 1 and Pod 2 and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 09:36 PM UTC
Resolved
Jul 17, 2020, 10:19 PM UTC
Duration
43m
Detected by Pingoru
Jul 17, 2020, 09:36 PM UTC

Affected components

Pod 1Pod 2Pod 3Pod 4Pod 5Pod 6Pod 7Pod 8Pod 9Pod 10

Update timeline

  1. identified Jul 17, 2020, 09:36 PM UTC

    We are investigating an issue with Jira Align that is impacting all Cloud customers due to issues with Cloudflare. We will provide more details within the next hour.

  2. resolved Jul 17, 2020, 10:19 PM UTC

    Between 21:12 UTC to 21:35 UTC, we experienced major outage for Jira Align. The issue has been resolved and the service is operating normally.