Jira Align incident

Degraded site and API performance from 4:15 PM to 8:30 PM US Eastern time zone

Minor Resolved View vendor source →

Jira Align experienced a minor incident on August 19, 2021 affecting Pod 24, lasting 17s. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2021, 01:17 AM UTC
Resolved
Aug 19, 2021, 01:17 AM UTC
Duration
17s
Detected by Pingoru
Aug 19, 2021, 01:17 AM UTC

Affected components

Pod 24

Update timeline

  1. investigating Aug 19, 2021, 01:17 AM UTC

    Jira Align users on pod 24 had degraded site and API performance from 4:15 PM to 8:30 PM US Eastern time zone. The SRE team has stubbed out the read-only calculation API which caused the issue, until a new code change can be applied

  2. resolved Aug 19, 2021, 01:17 AM UTC

    This incident has been resolved.