Jira Align experienced a major incident on June 21, 2022 affecting Pod 7 and Pod 8 and 1 more component, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Pod 7Pod 8Pod 27
Update timeline
- identified Jun 21, 2022, 07:16 AM UTC
We are investigating reports of intermittent errors for some Jira Align Cloud customers.
- monitoring Jun 21, 2022, 07:34 AM UTC
We have identified the root cause of the intermittent errors and the problem has been mitigated. We are now monitoring closely.
- resolved Jun 21, 2022, 08:10 AM UTC
Between 06:30 UTC and 07:30 UTC, some Jira Align customers were unable to access the product. The issue has been resolved and the service is operating normally.