Jira Align incident

Intermittent ‘Whoops!’ error message when attempting to load Jira Align pages

Minor Resolved View vendor source →

Jira Align experienced a minor incident on June 6, 2023 affecting Pod 7, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2023, 10:10 AM UTC
Resolved
Jun 06, 2023, 11:21 AM UTC
Duration
1h 10m
Detected by Pingoru
Jun 06, 2023, 10:10 AM UTC

Affected components

Pod 7

Update timeline

  1. investigating Jun 06, 2023, 10:10 AM UTC

    We are investigating reports of intermittent errors for some JIRA Align Cloud customers. We will provide more details once we identify the root cause.

  2. resolved Jun 06, 2023, 11:21 AM UTC

    Between 2023-06-06 19:38 UTC to 2023-06-06 21:20 UTC , we experienced intermittent errors for Jira Align Cloud. The issue has been resolved and the service is operating normally.