Jira Align incident

Elevated Errors

Minor Resolved View vendor source →

Jira Align experienced a minor incident on June 30, 2023 affecting Pod 1 and Pod 2 and 1 more component, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2023, 04:21 PM UTC
Resolved
Jun 30, 2023, 06:55 PM UTC
Duration
2h 34m
Detected by Pingoru
Jun 30, 2023, 04:21 PM UTC

Affected components

Pod 1Pod 2Pod 5Pod 8Pod 9Pod 10Pod 12Pod 18Pod 20Pod 23

Update timeline

  1. monitoring Jun 30, 2023, 04:21 PM UTC

    We're experiencing an elevated level of errors and are currently monitoring the issue.

  2. monitoring Jun 30, 2023, 06:00 PM UTC

    Jira Align services are in the process of being restored. We're continuing to monitor the platform and will share any final updates at a later time.

  3. resolved Jun 30, 2023, 06:55 PM UTC

    Between 3:33PM UTC to 5:16PM UTC, Jira Align experienced intermittent service issues tied to a public cloud provider outage. All services have since been restored. For any further issues, kindly reach out to Atlassian Support.