Jira Align experienced a major incident on April 17, 2025, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 17, 2025, 09:17 PM UTC
Jira Align is experiencing intermittent outages across multiple sites. The team is currently investigating.
- investigating Apr 17, 2025, 09:33 PM UTC
For customers experiencing issues, incognito mode in your browser can be used as a work around.
- investigating Apr 17, 2025, 10:06 PM UTC
We have been able to reproduce the issue and are investigating the root cause.
- investigating Apr 17, 2025, 10:24 PM UTC
The issue has been mitigated, service has been returned to operational status. If you continue to experience issues, clear cache and restart all open browser windows.
- resolved Apr 17, 2025, 10:24 PM UTC
This incident has been resolved.