Jiminny experienced a major incident on May 31, 2018 affecting Outbound Dial and Microsoft Office Calendar and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 31, 2018, 07:33 AM UTC
A major outage is affecting our service provider in the US. Requests to Jiminny may fail or timeout. Another update within 30 minutes
- identified May 31, 2018, 07:46 AM UTC
We have traced this to underlying problems with Amazon Web Services "us-east-2" region. Many services are unavailable in this region. See http://status.aws.amazon.com/ - "12:36 AM PDT We are currently investigating connectivity issues in the US-EAST-2 Region."
- monitoring May 31, 2018, 07:50 AM UTC
We are seeing service recovery as the network issues are fixed.
- resolved May 31, 2018, 08:11 AM UTC
Between 07:11 AM and 07:45 AM UTC we experienced impaired Internet connectivity in the US-EAST-2 Region. For the majority of users, this caused services to be unavailable. The issue has been resolved and the service is operating normally.