Jiminny experienced a major incident on May 3, 2019 affecting Outbound Dial and SMS and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound DialSMSAudio-Video PipelineVoice - PSTN
Update timeline
- identified May 03, 2019, 05:55 PM UTC
We're experiencing intermittent errors processing calls and meetings. This might cause calls to fail. This is due to an issue with an upstream provider AWS. More details https://status.aws.amazon.com/ Next update in 20 minutes.
- identified May 03, 2019, 06:18 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 03, 2019, 06:45 PM UTC
AWS has marked this incident as resolved. We are not seeing any other issues at this time. Sorry for any inconvenience this caused