Jiminny incident

Network performance issues

Minor Resolved View vendor source →

Jiminny experienced a minor incident on July 2, 2019 affecting HubSpot and Voice - Web Audio and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2019, 02:18 PM UTC
Resolved
Jul 02, 2019, 03:18 PM UTC
Duration
59m
Detected by Pingoru
Jul 02, 2019, 02:18 PM UTC

Affected components

HubSpotVoice - Web AudioVideo Services

Update timeline

  1. identified Jul 02, 2019, 02:18 PM UTC

    We've identified a networking issue with Cloudflare. This is affecting a number of services including the Web Conference and HubSpot integrations. We're following the incident at https://www.cloudflarestatus.com/ and working on mitigations.

  2. monitoring Jul 02, 2019, 02:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 02, 2019, 03:18 PM UTC

    The Jiminny Conference was unavailable between approximately 09.45 and 10.10 EDT due to an issue with a third-party CDN provider. This issue has now been resolved and we're removed that provider as a point of failure for conferences.