Jiminny incident

Increased call failures to UK Mobiles

Minor Resolved View vendor source →

Jiminny experienced a minor incident on March 17, 2020 affecting Outbound Dial, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2020, 11:03 AM UTC
Resolved
Mar 17, 2020, 03:29 PM UTC
Duration
4h 26m
Detected by Pingoru
Mar 17, 2020, 11:03 AM UTC

Affected components

Outbound Dial

Update timeline

  1. investigating Mar 17, 2020, 11:03 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 17, 2020, 12:12 PM UTC

    Congestion across the majority of UK Mobile Operators caused call failures. We've noticed a decrease in call failures but will continue to monitor the situation.

  3. resolved Mar 17, 2020, 03:29 PM UTC

    We are no longer seeing call failures.