Jiminny incident

Zoom data issues causing meetings to not stream or process

Major Resolved View vendor source →

Jiminny experienced a major incident on February 3, 2021 affecting Zoom Meetings, lasting 5h 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2021, 03:53 PM UTC
Resolved
Feb 03, 2021, 09:13 PM UTC
Duration
5h 20m
Detected by Pingoru
Feb 03, 2021, 03:53 PM UTC

Affected components

Zoom Meetings

Update timeline

  1. investigating Feb 03, 2021, 03:53 PM UTC

    Zoom are again experiencing data issues. This is causing the stream to either not connect, or in some cases the stream connects but the activity is stuck in processing when the meeting ends. For those stuck in processing, we will attempt to manually fix these. We will update in here once Zoom have further information.

  2. monitoring Feb 03, 2021, 06:31 PM UTC

    Data delays are subsiding and we're seeing an improvement in stability.

  3. resolved Feb 03, 2021, 09:13 PM UTC

    We've seen data delays no longer occurring, and Zoom have also declared the incident resolved.