Jiminny incident

Network issues causing applications to not load

Notice Resolved View vendor source →

Jiminny experienced a notice incident on February 22, 2022 affecting Sidekick, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2022, 05:28 PM UTC
Resolved
Feb 22, 2022, 09:04 PM UTC
Duration
3h 35m
Detected by Pingoru
Feb 22, 2022, 05:28 PM UTC

Affected components

Sidekick

Update timeline

  1. investigating Feb 22, 2022, 05:28 PM UTC

    Our infrastructure provider is having network issues, which is causing a number of Jiminny applications to not load. This appears to be a global outage impacting a number of services. We're investigating ways to mitigate this and will provide updates once more information becomes available.

  2. monitoring Feb 22, 2022, 06:44 PM UTC

    We're seeing signs of improvement and are monitoring the situation. If you're still encountering any trouble, please reload Sidekick or hard-refresh your browser.

  3. resolved Feb 22, 2022, 09:04 PM UTC

    This incident has been resolved.