Jiminny incident

EU platform is experiencing session timeout issues.

Minor Resolved View vendor source →

Jiminny experienced a minor incident on March 2, 2023 affecting Dashboards and Reporting and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2023, 11:51 AM UTC
Resolved
Mar 02, 2023, 12:52 PM UTC
Duration
1h
Detected by Pingoru
Mar 02, 2023, 11:51 AM UTC

Affected components

DashboardsReportingOnDemandLive CoachingPlaybackAudio-Video PipelineTranscription Engine

Update timeline

  1. identified Mar 02, 2023, 11:51 AM UTC

    We are currently investigating the issue that is preventing some users from logging in.

  2. resolved Mar 02, 2023, 12:52 PM UTC

    This incident has been resolved.