Jiminny incident

Call Failures on East Coast (US)

Minor Resolved View vendor source →

Jiminny experienced a minor incident on March 2, 2018, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2018, 04:51 PM UTC
Resolved
Mar 02, 2018, 05:49 PM UTC
Duration
57m
Detected by Pingoru
Mar 02, 2018, 04:51 PM UTC

Update timeline

  1. investigating Mar 02, 2018, 04:51 PM UTC

    We are experiencing increased packet loss on outbound and inbound calls related to networking failures on the East Coast US. Team is working to adjust traffic to fully restore service

  2. identified Mar 02, 2018, 05:17 PM UTC

    The upstream provider has identified the issue.

  3. monitoring Mar 02, 2018, 05:38 PM UTC

    Services are recovered. We are continuing to actively monitor.

  4. resolved Mar 02, 2018, 05:49 PM UTC

    Service is fully restored.