Jimdo experienced a minor incident on November 18, 2025, lasting 7h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 18, 2025, 12:18 PM UTC
We’re currently experiencing availability issues with Jimdo websites and internal systems due to ongoing problems with one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.
- identified Nov 18, 2025, 01:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 18, 2025, 01:58 PM UTC
Our service provider has made changes that have allowed affected systems to recover. They are continuing working on restoring all services.
- monitoring Nov 18, 2025, 02:47 PM UTC
A fix has been implemented and the incident should now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
- resolved Nov 18, 2025, 07:19 PM UTC
All services have been reported as operating normally again.