Jimdo incident

Delivery of the web pages in the Jimdo Creator broken.

Critical Resolved View vendor source →

Jimdo experienced a critical incident on October 25, 2020 affecting Website Delivery, lasting 5h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2020, 09:31 AM UTC
Resolved
Oct 25, 2020, 03:24 PM UTC
Duration
5h 53m
Detected by Pingoru
Oct 25, 2020, 09:31 AM UTC

Affected components

Website Delivery

Update timeline

  1. investigating Oct 25, 2020, 09:31 AM UTC

    Currently, the websites created in the Jimdo Creator are not accessible from the web.

  2. identified Oct 25, 2020, 09:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 25, 2020, 10:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 25, 2020, 03:24 PM UTC

    This incident has been resolved.