Jimdo incident

Jimdo Website Builder: websites intermittently unavailable

Major Resolved View vendor source →

Jimdo experienced a major incident on September 12, 2022 affecting Website Delivery, lasting 15h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2022, 01:50 PM UTC
Resolved
Sep 13, 2022, 04:52 AM UTC
Duration
15h 1m
Detected by Pingoru
Sep 12, 2022, 01:50 PM UTC

Affected components

Website Delivery

Update timeline

  1. investigating Sep 12, 2022, 01:50 PM UTC

    We are investigating an intermittently re-occurring disruption of website delivery, leading to displays of "500 Internal Server Error". This affects only Jimdo Website Builder (not Creator) sites and predominantly store pages.

  2. investigating Sep 12, 2022, 01:52 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 13, 2022, 04:52 AM UTC

    This incident has been resolved.