Jimdo experienced a minor incident on November 7, 2022 affecting Website Delivery and Central Europe and 1 more component, lasting 4h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Website DeliveryCentral EuropeWebsite DeliveryNorth AmericaImage DeliveryImage DeliveryContent Management SystemContent Management SystemUser-Content DeliveryUser Content Delivery
Update timeline
- investigating Nov 07, 2022, 11:22 AM UTC
The IP 185.60.251.251 which serves as a static endpoint for A records connecting external domains to Creator websites is currently unavailable. Domains connected via Jimdo nameservers, CNAME records or hosted with Jimdo are not affected.
- investigating Nov 07, 2022, 12:31 PM UTC
UPDATE: All affected Creator sites should be available again. We will keep monitoring the situation to make sure it's stable.
- monitoring Nov 07, 2022, 02:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 07, 2022, 04:07 PM UTC
Incident is resolved. All websites back up and running.