Jimdo experienced a minor incident on April 3, 2023 affecting Website Delivery, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Website Delivery
Update timeline
- identified Apr 03, 2023, 05:50 AM UTC
Due to an outage at a 3rd party provider, the IP 185.60.251.251 used to connect external domains to Creator websites via A records ha been unavailable for the last couple of ours. We recommend switching to a connection via CNAME record: https://help.jimdo.com/hc/en-us/articles/115005537866-How-do-I-add-a-CNAME-entry-
- monitoring Apr 03, 2023, 06:41 AM UTC
The static IP is back up and website delivery should work again. We will continue to monitor the situation.
- resolved Apr 03, 2023, 06:57 AM UTC
This incident has been resolved.