Jimdo incident

Webmail Login Issues

Minor Resolved View vendor source →

Jimdo experienced a minor incident on June 5, 2023 affecting Website Delivery and Image Delivery and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2023, 09:50 AM UTC
Resolved
Jun 05, 2023, 11:36 AM UTC
Duration
1h 45m
Detected by Pingoru
Jun 05, 2023, 09:50 AM UTC

Affected components

Website DeliveryImage DeliveryContent Management SystemUser-Content DeliveryNameserverE-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific

Update timeline

  1. investigating Jun 05, 2023, 09:50 AM UTC

    Our email service provider has confirmed an ongoing issue with logging in to Webmail accounts. See this page for details: https://status.apps.rackspace.com/index/viewincidents?group=100&start=1685937600 Our provider's engineering team is currently looking into fixing the issue.

  2. resolved Jun 05, 2023, 11:36 AM UTC

    This incident has been resolved.