Jimdo incident

Jimdo Website Builder: Issues with updating Websites using Legal Text Generator

Minor Resolved View vendor source →

Jimdo experienced a minor incident on November 9, 2023 affecting Content Management System, lasting 18h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2023, 12:29 PM UTC
Resolved
Nov 10, 2023, 06:37 AM UTC
Duration
18h 7m
Detected by Pingoru
Nov 09, 2023, 12:29 PM UTC

Affected components

Content Management System

Update timeline

  1. identified Nov 09, 2023, 12:29 PM UTC

    UPDATE: For users with Legal Text Generator, you may notice it is taking a long time to publish your website and any changes to your legal text survey. Even if you don’t see a publishing confirmation, rest assured that your changes have been made. You can verify this by visiting your website URL. We are working with Trusted Shops to resolve this issue as soon as we can. Thank you for your patience and support!

  2. resolved Nov 10, 2023, 06:37 AM UTC

    This incident has been resolved.