Jimdo incident

Webmail Access Outage

Major Resolved View vendor source →

Jimdo experienced a major incident on April 30, 2024 affecting E-Mail Delivery System Central Europe and E-Mail Delivery System North America and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 04:43 PM UTC
Resolved
Apr 30, 2024, 06:30 PM UTC
Duration
1h 47m
Detected by Pingoru
Apr 30, 2024, 04:43 PM UTC

Affected components

E-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific

Update timeline

  1. investigating Apr 30, 2024, 04:43 PM UTC

    Our webmail service provider has confirmed an ongoing issue with logging in to Webmail accounts. See this page for details: https://status.apps.rackspace.com/ Our provider's engineering team is currently looking into fixing the issue.

  2. resolved Apr 30, 2024, 06:30 PM UTC

    This incident has been resolved.