Jimdo incident

Webmail Access Outage

Major Resolved View vendor source →

Jimdo experienced a major incident on May 3, 2024 affecting E-Mail Delivery System Central Europe and E-Mail Delivery System North America and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 02:04 PM UTC
Resolved
May 03, 2024, 03:22 PM UTC
Duration
1h 17m
Detected by Pingoru
May 03, 2024, 02:04 PM UTC

Affected components

E-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific

Update timeline

  1. investigating May 03, 2024, 02:04 PM UTC

    Our webmail service provider has confirmed an ongoing issue with logging in to Webmail accounts. See this page for details: https://status.apps.rackspace.com/ Our provider's engineering team is currently looking into fixing the issue.

  2. resolved May 03, 2024, 03:22 PM UTC

    This incident has been resolved.