Jimdo experienced a major incident on June 4, 2024 affecting E-Mail Delivery System Central Europe and E-Mail Delivery System North America and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2024, 03:39 PM UTC
Our webmail service provider is experiencing an ongoing issue with logging in to Webmail accounts. Our provider's engineering team has been notified and is looking into fixing the issue. We apologize for the inconvenience! In the meanwhile, access via local email clients (e.g. Thunderbird, Outlook, Apple Mail) should still be possible. For details, please check: https://status.apps.rackspace.com/
- investigating Jun 04, 2024, 03:43 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 04, 2024, 04:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2024, 04:24 PM UTC
This incident has been resolved.