Jimdo incident

Webmail Access Disruption

Major Resolved View vendor source →

Jimdo experienced a major incident on January 6, 2025 affecting E-Mail Delivery System Central Europe and E-Mail Delivery System North America and 1 more component, lasting 13h 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2025, 05:15 PM UTC
Resolved
Jan 07, 2025, 06:53 AM UTC
Duration
13h 38m
Detected by Pingoru
Jan 06, 2025, 05:15 PM UTC

Affected components

E-Mail Delivery System Central EuropeE-Mail Delivery System North AmericaE-Mail Delivery System Asia / Pacific

Update timeline

  1. investigating Jan 06, 2025, 05:15 PM UTC

    We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

  2. investigating Jan 06, 2025, 06:06 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 07, 2025, 06:53 AM UTC

    This incident has been resolved.