JFrog Outage History

JFrog is up right now

JFrog had 30 outages in the last 2 years totaling 4h 40m of downtime — averaging 1.2 incidents per month.

There were 30 JFrog outages since July 3, 2024 totaling 4h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.artifactoryonline.com

Critical December 22, 2024

JFrog platform services outage affecting a subset of AWS regions due to AWS infrastructure issues

Detected by Pingoru
Dec 22, 2024, 01:08 PM UTC
Resolved
Dec 22, 2024, 02:38 PM UTC
Duration
1h 29m
Affected: ArtifactoryArtifactoryArtifactoryArtifactoryArtifactoryArtifactoryArtifactoryArtifactorySecurity - XraySecurity - XraySecurity - XraySecurity - XraySecurity - XraySecurity - XraySecurity - XraySecurity - XraySecurity - JASSecurity - JASSecurity - JASSecurity - JASSecurity - JASSecurity - JASSecurity - JASSecurity - JASSecurity - CurationSecurity - CurationSecurity - CurationSecurity - CurationSecurity - CurationSecurity - CurationSecurity - CurationSecurity - CurationSecurity - CatalogSecurity - CatalogSecurity - CatalogSecurity - CatalogSecurity - CatalogSecurity - CatalogSecurity - CatalogSecurity - CatalogSecurity - RuntimeSecurity - RuntimeSecurity - RuntimeSecurity - RuntimeSecurity - RuntimeSecurity - RuntimeSecurity - RuntimeSecurity - RuntimeDistributionDistributionDistributionDistributionDistributionDistributionDistributionDistributionPipelinesPipelinesPipelinesPipelinesPipelinesPipelinesPipelinesPipelinesWeb UIWeb UIWeb UIWeb UIWeb UIWeb UIWeb UIWeb UIWebhookWebhookWebhookWebhookWebhookWebhookWebhookWebhookUS - MyJFrog - JFrog Customer Portal
Timeline · 4 updates
  1. investigating Dec 22, 2024, 01:08 PM UTC

    We are investigating an availability issue that is impacting JFrog Cloud Platform customers. We will provide more details within the next hour.

  2. identified Dec 22, 2024, 01:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 22, 2024, 02:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 22, 2024, 03:12 PM UTC

    All services are are up and running and JFrog will provide the required root cause analysis upon request

Read the full incident report →

Major December 20, 2024

JFrog Xray services outage affecting a subset of customers in Azure EU West

Detected by Pingoru
Dec 20, 2024, 03:24 AM UTC
Resolved
Dec 20, 2024, 03:51 AM UTC
Duration
27m
Affected: Security - XraySecurity - JASSecurity - CurationSecurity - CatalogSecurity - Runtime
Timeline · 3 updates
  1. investigating Dec 20, 2024, 03:24 AM UTC

    We are currently investigating the issue!

  2. monitoring Dec 20, 2024, 03:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 20, 2024, 03:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 3, 2024

Critical JFrog Cloud Platform Infrastructure Maintenance

Detected by Pingoru
Nov 03, 2024, 01:17 PM UTC
Resolved
Nov 03, 2024, 01:18 PM UTC
Duration
42s
Affected: Artifactory
Timeline · 2 updates
  1. investigating Nov 03, 2024, 01:17 PM UTC

    We are going to perform some critical maintenance on our infrastructure layer. This is a proactive maintenance as recommended by the cloud provider. which could result in a brief outage of up to 10 minute for some JFrog Cloud Platform customers.

  2. resolved Nov 03, 2024, 01:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2024

JFrog Cloud platform Xray service experience service degradation affecting a limited number of customers.

Detected by Pingoru
Oct 31, 2024, 01:17 PM UTC
Resolved
Oct 31, 2024, 02:51 PM UTC
Duration
1h 34m
Affected: Security - XraySecurity - XraySecurity - JASSecurity - JASSecurity - JAS
Timeline · 3 updates
  1. investigating Oct 31, 2024, 01:17 PM UTC

    We are investigating cases of degraded performance for JFrog Cloud Platform customers. We will provide more details within the next hour.

  2. monitoring Oct 31, 2024, 01:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 31, 2024, 02:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 3, 2024

JFrog Xray services intermittent outage affecting a subset of customers in AWS US East and EUC Regions

Detected by Pingoru
Jul 03, 2024, 12:25 PM UTC
Resolved
Jul 03, 2024, 01:33 PM UTC
Duration
1h 8m
Timeline · 5 updates
  1. investigating Jul 03, 2024, 12:25 PM UTC

    We are currently investigating this issue.

  2. identified Jul 03, 2024, 12:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 03, 2024, 12:33 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 03, 2024, 01:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 03, 2024, 01:33 PM UTC

    This incident has been resolved.

Read the full incident report →