JFrog incident
JFrog Cloud Platform outage affecting subset of customers in AWS US East region
JFrog experienced a critical incident on May 21, 2026 affecting Artifactory and Security - Xray and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
ArtifactorySecurity - XraySecurity - JASSecurity - CurationSecurity - CatalogSecurity - RuntimeDistributionPipelinesWeb UIWebhook
Update timeline
- investigating May 21, 2026, 06:04 AM UTC
We are currently investigating an infrastructure issue in the AWS US East region that may impact a limited number of customers. Our engineering team is actively working to restore full service.
- resolved May 21, 2026, 06:35 AM UTC
The issue has been resolved. All services in the AWS US East region are fully operational. JFrog Engineers are continuing to monitor to ensure stability.