JFrog incident

JFrog Cloud Platform outage affecting subset of customers in AWS US West region

Notice Resolved View vendor source →

JFrog experienced a notice incident on May 20, 2026 affecting Artifactory and Security - Xray and 1 more component, lasting 19h 26m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 10:35 AM UTC
Resolved
May 21, 2026, 06:01 AM UTC
Duration
19h 26m
Detected by Pingoru
May 20, 2026, 10:35 AM UTC

Affected components

ArtifactorySecurity - XraySecurity - JASSecurity - CurationSecurity - CatalogSecurity - RuntimeDistributionPipelinesWeb UIWebhook

Update timeline

  1. identified May 20, 2026, 10:35 AM UTC

    JFrog Engineering Team is investigating a network issue which impacted a subset of customers in AWS US West region The services are being recovered

  2. monitoring May 20, 2026, 11:01 AM UTC

    The network issue has been resolved & all the customers' services have been recovered. JFrog Engineers are continuing to monitor the service stability.

  3. resolved May 21, 2026, 06:01 AM UTC

    This incident has been resolved.