JFrog incident

Multiple services down in US East 1 affecting multiple customers

Critical Resolved View vendor source →

JFrog experienced a critical incident on April 18, 2023 affecting Artifactory and Distribution and 1 more component, lasting 10h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2023, 05:34 PM UTC
Resolved
Apr 19, 2023, 04:07 AM UTC
Duration
10h 33m
Detected by Pingoru
Apr 18, 2023, 05:34 PM UTC

Affected components

ArtifactoryDistributionPipelines

Update timeline

  1. investigating Apr 18, 2023, 05:34 PM UTC

    We are currently investigating the issue.

  2. investigating Apr 18, 2023, 05:34 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 18, 2023, 05:42 PM UTC

    Cloud infrastructure issues are causing this outage. We are actively troubleshooting the issue

  4. monitoring Apr 18, 2023, 06:02 PM UTC

    Cloud infra fix has been implemented and we are monitoring the issues.

  5. resolved Apr 19, 2023, 04:07 AM UTC

    All impacted services are verified to be fully functional & recovered.