JFrog incident

JFrog Xray services intermittent outage affecting a subset of customers in Azure US East Region

Major Resolved View vendor source →

JFrog experienced a major incident on August 2, 2023, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 07:18 AM UTC
Resolved
Aug 02, 2023, 08:22 AM UTC
Duration
1h 4m
Detected by Pingoru
Aug 02, 2023, 07:18 AM UTC

Update timeline

  1. investigating Aug 02, 2023, 07:18 AM UTC

    We're actively investigating an issue with Xray services affecting a subset of Azure US East region customers.

  2. monitoring Aug 02, 2023, 08:04 AM UTC

    We've identified the source of the issue and have implemented all customer's Xray service recovery. Our engineers will continue to monitor until we are assured that all services have regained full stability.

  3. resolved Aug 02, 2023, 08:22 AM UTC

    All affected customer's Xray services are confirmed to fully recovered & this incident is now resolved