JFrog incident

Xray degraded performance due a database issues

Major Resolved View vendor source →

JFrog experienced a major incident on August 21, 2023, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2023, 12:24 PM UTC
Resolved
Aug 23, 2023, 08:40 AM UTC
Duration
1d 20h
Detected by Pingoru
Aug 21, 2023, 12:24 PM UTC

Update timeline

  1. investigating Aug 21, 2023, 12:24 PM UTC

    We are currently investigating this issue.

  2. identified Aug 21, 2023, 02:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 21, 2023, 02:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Aug 21, 2023, 02:25 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Aug 21, 2023, 05:55 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Aug 21, 2023, 06:21 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Aug 21, 2023, 06:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. monitoring Aug 22, 2023, 08:01 AM UTC

    We are continuing to monitor for any further issues.

  9. resolved Aug 23, 2023, 08:40 AM UTC

    The fix implemented to address this issue is in effect.We affirm that all the affected services have been completely restored.