JFrog incident

JFrog platform services outage affecting a subset of AWS regions due to AWS infrastructure issues

Critical Resolved View vendor source →

JFrog experienced a critical incident on December 22, 2024 affecting Artifactory and Artifactory and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2024, 01:08 PM UTC
Resolved
Dec 22, 2024, 02:38 PM UTC
Duration
1h 29m
Detected by Pingoru
Dec 22, 2024, 01:08 PM UTC

Affected components

ArtifactoryArtifactoryArtifactoryArtifactoryArtifactoryArtifactoryArtifactoryArtifactorySecurity - XraySecurity - Xray

Update timeline

  1. investigating Dec 22, 2024, 01:08 PM UTC

    We are investigating an availability issue that is impacting JFrog Cloud Platform customers. We will provide more details within the next hour.

  2. identified Dec 22, 2024, 01:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 22, 2024, 02:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 22, 2024, 03:12 PM UTC

    All services are are up and running and JFrog will provide the required root cause analysis upon request