JFrog incident

JFrog platform services outage affecting a subset of customers in Azure US East region due to infrastructure issues

Critical Resolved View vendor source →

JFrog experienced a critical incident on December 31, 2024 affecting Artifactory and Security - Xray and 1 more component, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 31, 2024, 02:41 AM UTC
Resolved
Dec 31, 2024, 08:03 AM UTC
Duration
5h 22m
Detected by Pingoru
Dec 31, 2024, 02:41 AM UTC

Affected components

ArtifactorySecurity - XraySecurity - JASSecurity - CurationSecurity - CatalogSecurity - RuntimeDistributionPipelinesWeb UIWebhook

Update timeline

  1. investigating Dec 31, 2024, 02:41 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 31, 2024, 06:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 31, 2024, 07:50 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 31, 2024, 08:03 AM UTC

    This incident has been resolved.