JFrog incident

JFrog platform services brief outage affecting a subset of AWS US West2 region customers

Major Resolved View vendor source →

JFrog experienced a major incident on May 30, 2025 affecting Artifactory and Security - Xray and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 07:06 PM UTC
Resolved
May 30, 2025, 07:39 PM UTC
Duration
32m
Detected by Pingoru
May 30, 2025, 07:06 PM UTC

Affected components

ArtifactorySecurity - XraySecurity - JASSecurity - CurationSecurity - CatalogSecurity - RuntimeDistributionWeb UIWebhook

Update timeline

  1. monitoring May 30, 2025, 08:28 PM UTC

    Due to an unplanned infrastructure anomaly, an internal network was affected and a subset of US West 2 customers experienced a loss of connection to the platform. Currently all the services are back online

  2. resolved May 30, 2025, 08:30 PM UTC

    All Services are back online & fully operational