JFrog incident

Critical JFrog Cloud Platform Database Incident affecting Xray service on Azure USE

Major Resolved View vendor source →

JFrog experienced a major incident on September 7, 2025 affecting Security - Xray, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2025, 12:42 PM UTC
Resolved
Sep 07, 2025, 01:39 PM UTC
Duration
56m
Detected by Pingoru
Sep 07, 2025, 12:42 PM UTC

Affected components

Security - Xray

Update timeline

  1. identified Sep 07, 2025, 12:42 PM UTC

    Due to a database maintenance JFrog customers could experience a brief outage for some JFrog Cloud Platform customers.

  2. identified Sep 07, 2025, 12:52 PM UTC

    Issue has been identified and we are working with Azure to resolve the issue

  3. identified Sep 07, 2025, 12:54 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 07, 2025, 01:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 07, 2025, 01:39 PM UTC

    This incident has been resolved.