JetRails incident

Intermittent network packet loss

Major Resolved View vendor source →

JetRails experienced a major incident on May 1, 2018 affecting JetRails Managed Data Center Network and JetRails Cloud Network, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2018, 07:56 PM UTC
Resolved
May 01, 2018, 09:25 PM UTC
Duration
1h 29m
Detected by Pingoru
May 01, 2018, 07:56 PM UTC

Affected components

JetRails Managed Data Center NetworkJetRails Cloud Network

Update timeline

  1. investigating May 01, 2018, 07:56 PM UTC

    Issue is being currently investigated

  2. monitoring May 01, 2018, 09:06 PM UTC

    Issue has been isolated as of 3:25PM CST, we are currently monitoring the network.

  3. resolved May 01, 2018, 09:25 PM UTC

    This incident has been resolved