JetRails incident

Upstream Network Incident (Cloudflare)

Notice Resolved View vendor source →

JetRails experienced a notice incident on July 2, 2019 affecting JetRails Managed Data Center Network and JetRails Cloud Network, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2019, 02:14 PM UTC
Resolved
Jul 02, 2019, 03:21 PM UTC
Duration
1h 6m
Detected by Pingoru
Jul 02, 2019, 02:14 PM UTC

Affected components

JetRails Managed Data Center NetworkJetRails Cloud Network

Update timeline

  1. identified Jul 02, 2019, 02:14 PM UTC

    8:44 AM CST - Our NOC identified an issue with the Cloudflare network. Some customers are reporting intermittent website time out. We are monitoring this incident. Cloudflare posted an update on their status page: https://www.cloudflarestatus.com/incidents/tx4pgxs6zxdr

  2. monitoring Jul 02, 2019, 02:23 PM UTC

    Cloudflare has implemented a fix and affected clients are coming back up. Our NOC is continuing to monitor the situation.

  3. resolved Jul 02, 2019, 03:21 PM UTC

    Cloudflare has confirmed that the issue is resolved. Our NOC will continue to monitor services and alert you if we see any change.