JetRails experienced a major incident on August 30, 2020, lasting 5h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 30, 2020, 10:47 AM UTC
Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers. Further detail will be provided as more information becomes available
- investigating Aug 30, 2020, 10:55 AM UTC
Cloudflare is investigating an increased level of HTTP 5xx class errors. Their team is working to understand the full impact and mitigate this problem. More updates to follow shortly.
- identified Aug 30, 2020, 11:44 AM UTC
Cloudflare team has identified the issue and a fix is being implemented.
- monitoring Aug 30, 2020, 02:28 PM UTC
Cloudflare is continuing to implemented fixes. This outage is no longer affecting JetRails customers at this time.
- resolved Aug 30, 2020, 04:16 PM UTC
Cloudflare confirmed that incident is resolved