JetRails incident

Latency at upstream provider

Notice Resolved View vendor source →

JetRails experienced a notice incident on August 29, 2024 affecting JetRails Managed Data Center Network, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 04:19 PM UTC
Resolved
Aug 29, 2024, 07:03 PM UTC
Duration
2h 44m
Detected by Pingoru
Aug 29, 2024, 04:19 PM UTC

Affected components

JetRails Managed Data Center Network

Update timeline

  1. monitoring Aug 29, 2024, 04:19 PM UTC

    Our NOC has identified latency at the primary connectivity provider at 10:55:22 AM and transferred traffic to secondary source. At this time all services are operational and we are continuing to monitor.

  2. resolved Aug 29, 2024, 07:03 PM UTC

    Since transition to another upstream provider the network latency has not returned. The incident is now resolved