Jenzabar incident

Host failure in North America East

Notice Resolved View vendor source →

Jenzabar experienced a notice incident on November 2, 2021 affecting North America East, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2021, 05:18 AM UTC
Resolved
Nov 02, 2021, 06:10 AM UTC
Duration
52m
Detected by Pingoru
Nov 02, 2021, 05:18 AM UTC

Affected components

North America East

Update timeline

  1. investigating Nov 02, 2021, 05:18 AM UTC

    Our production cluster in North America East has encountered a host failure. Workloads on this host were automatically restarted on available hosts in the cluster. We are investigating the cause of the host failure.

  2. resolved Nov 02, 2021, 06:10 AM UTC

    A faulty memory module was identified and replaced.